Frequently Asked Questions

What services do you provide?

I trace your lineage using original historical records and provide full source documentation so you can verify every detail. Beyond standard research, I specialise in:

  • Problem Solving: Breaking down "brick walls" that have stalled your research for years.

  • Verification: Auditing "ready-made" online trees to ensure they are factually accurate and correcting them where necessary.

 

Why research your ancestry?

In an increasingly fast-paced world, understanding our roots provides a vital sense of belonging. Tracing your tree reveals how your family lived, how you ended up where you are today, and connects you to broader social, local, and national history.

 

Why hire a professional genealogist?

Research is time-consuming and often confusing. Hiring a professional bypasses these hurdles. It is ideal if:

  • You want a quality family history report to give as a unique gift

  • You are an enthusiast who has hit a specific "brick wall."

  • You simply lack the time or specialised knowledge to navigate complex archives.

 

Why choose me?

I have over 30 years of experience. I began my career in the "offline" era, physically traveling to record offices to handle original manuscripts and microfilms. My expertise spans everything from modern birth certificates to Medieval tax lists, Tudor pedigrees, workhouse records, and ancient gravestones.

 

How do we get started?

Because most online records for the last 100 years are restricted for privacy, I need you to provide as much initial information as possible.

  • The Process: I will set up a secure Google Drive folder for you to upload scans, photos, and notes. You can also send details via email

  • The Details: Even "guesstimates" or vague locations are helpful—just please label them as such!

  • Oral History: I highly recommend interviewing elderly relatives. They are often "goldmines" of information, or may know which younger cousins have inherited the family bibles or papers.

 

What is your Privacy Policy?

Confidentiality is paramount. My practices comply with current data protection laws (including GDPR). You can read my full policy [here].

 

How do I pay?

Payments are processed via PayPal. Once your project is set up, a payment section will be available to you.

 

What will I receive?

Upon completion, you will receive a comprehensive report via email detailing:

  • Exactly what research was conducted.

  • The results and what they mean for your family story.

  • Digital copies of all documents obtained.

  • An outline family tree to visualize the connections.

  • An optional link to a private tree on Ancestry.com for easy viewing.

 

Can you guarantee results?

In genealogy, positive results cannot be guaranteed. Records may have been lost to fire, decay, or simply never existed. People also occasionally gave false information or changed their names. While I cannot promise to find a specific person, I do promise a full commitment to using my expertise to find alternative sources and provide the best possible outcome.

 

How long does it take?

Typically, research is completed within two months of receiving your information. If I have a high workload, I will notify you before you book.

  • Gifts: If you need something for a specific date, I can provide a progress report to present on the day, or you can purchase a gift voucher.

 

What does it cost?

Research is charged based on the time required and any specific costs incurred. Every family is different—common names can be difficult to distinguish, while unique names are often mistranscribed in old records.

  • The Starter Package: I offer a basic package for £149.99 minimum of 7 hours of intensive research using my knowledge and professional subscriptions.

Ready to uncover your past? Feel free to reach out with any specific questions about your ancestry!